‘Shoplight is about more than delivering light fittings and my role demonstrates the commitment the company makes to retail.’
Terry is a recent addition to the Shoplight team, joining the business in January 2019. Terry knew our business way before working for the company, ‘I worked for TNT as a driver for 26 years before joining Shoplight and they’ve has been a regular customer on my route for the last 5 years’ said Terry. ‘I knew I needed a change after so long with TNT and I developed a really good relationship with everyone at Shoplight, so I always thought I’d like to work for the business if the opportunity arose’ he continued.
The focusing service we deliver to our clients has always been an integral part of our service offer and is now relied upon by many of our clients. As the company grew so the opportunity opened for a further focusing engineer. ‘I’ve seen the role Steve has done and the difference focusing the lighting can make to a retail store. Shoplight is about more than delivering light fittings and my role demonstrates the commitment the company makes to retail’ said Terry. As many of our traditional competitors reduce their commitment to the retail sector by way of shrinking resource at Shoplight we believe its more important than ever to support our clients. ‘If retail is becoming increasingly about experience then the role I do will become more and more important. Stores need to look good and allow customers to navigate and make transactional decisions and the lighting plays a crucial role in allowing this to happen’ Terry commented further. This is why we support our clients with a planned approach to our focusing service, rather than leaving the focusing to a sales representative, as most of our competitors do.
‘I also love helping the warehouse team when I’m not out at the stores so I get to see the process from start to finish’ said Terry.